Monitoring


           As technological developments increase, the size and complexity of 
               IT systems also increases                                               
         
           Your SAP and Non-SAP systems are monitored by real people 24/7
          
           Monitoring can be done with the desired monitoring tool.

Informing All Parties

           The relevant contact person/persons are informed
          
           Within the scope of responsibility, ticket management of third party parties is
               managed through the control center.

           Detection and feedback of customer-specific errors for the Monitoring Tool 

           We are aware that SAP management is very valuable to our customers.
              For this reason, we believe that it is very important for 3rd party 
              SAP partners to inform us about possible errors. The relevant contact 
              person/persons are informed  


 

First Level Response & More

  First level intervention can be increased to 2nd and 3rd level intervention

        by creating process flows, in line with the customer's wishes.  

           It is determined what action will be taken in which scenario. It is implemented through

                the control center.

Budget Savings

 It seems that the need for a technically competent workforce has reached 
       greater levels than ever before.It will continue to increase from now on.         
   

 While finding the right resources AND ensuring their continuity is already difficult;


 It is imperative to use the human resources available in an optimum way.


  Not consuming these resources for untimely, fake alarms reduces the workload 
         and stress on the person and increases his/her dignity and work capacity.

 



Reach the right resource, at the right time, with the right problems for 
effective and efficient management. Improve the performance of your IT team.